About Penske Service
The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better...
The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance. Features: . Road call report details - receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order . Road call listing - all active road calls displayed in one place for ease of reference and updating . Status updates - multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems . Real-time visibility - keeps drivers informed by providing visibility on status updates with GPS tracking . Push notifications - sent to the provider when a road call location has changed or been canceled. Login required to use the Penske Service app, unless otherwise directed.
Version History - Added sub‑unit detail visibility - Bug Fixes 2.9.0 Jun 9 - New Tire Form to quickly submit details of a failed tire - Performance and general usability enhancements 2.8.1 Apr 14 What's New - New Tire Form to quickly submit details of a failed tire - Performance and general useability enhancements 2.8.0 Jan 29 Thanks for using Penske Service app. We’ve made the following updates to give you the best user experience possible. • Bug fixes • Performance and stability enhancements 2.7.1 12/04/2025 Thank you for using Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release: • Introduction of an Activity Log to capture key road call milestones • Automatic status updates noted in Activity Log • 'Resolved' status is now called 'Ready to Roll' • Additional bug fixes and performance enhancements 2.7.0 11/20/2025 Performance enhancements and bug fixes 2.6.1 09/16/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release: Technicians are able to filter their assigned locations to hide road calls they don’t need to see Performance and stability enhancements 2.6.0 08/21/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release: - Added vehicle drop location in road call information - Enabled editing the road call location - Implemented on-demand refresh of unit location for the latest data - Performance enhancements and stability enhancements 2.5.0 06/03/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release: • Automatic Arrived Status update for connected units • Road report visibility for external user groups • Tire photo requirement for improved service documentation • “Gone on arrival” added as a new resolution • Password reset functionality for easier account recovery • Performance and stability enhancements 2.4.0 02/04/2025 Thank you for using Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release: • Location Finder: Users can now locate affiliated service stations and explore the available amenities and services. • Performance enhancements • Bug fixes 2.3.0 12/03/2024 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release: - Bug fixes: Users can update the app with unfinished photo uploads in progress. 2.2.1 10/25/2024 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release: - Photo Uploads added to App Demo - Connected Units will now come with GPS coordinates - Performance enhancements - Bug fixes 2.2.0 10/22/2024 Thank you for using the Penske Service app. We've made the following updates to give you the best possible user experience. Included in this release: - New shortcuts - Performance enhancements - Bug fixes 2.1.0 08/06/2024 Thank you for using the Penske Service app. We've made the following updates to give you the best possible user experience. Included in this release: - The app has been redesigned with a central focus on performance and usability - Performance enhancements - Bug fixes 2.0.0 06/06/2024 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release: - Updates can now be made to Road Calls while offline which will be synced when back online - Performance and stability enhancements 1.7.0 01/16/2024 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release: - Performance and stability enhancements 1.6.0 11/02/2023 Thanks for using the Penske Service app. We’ve made the following updates to give you the best experience possible. • Added ability to pin road calls to the top of the List view • Bug fixes and Performance Improvements 1.5.0 09/26/2023 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. - Penske SSO users now can clock on and off of road calls directly from the app - Users now can view images uploaded to a road call and remove images from a road call - Users can now swipe left or right on the list screen to reveal an archive button allowing the user to easily archive items - Stability and performance enhancements 1.4.0 07/17/2023 Performance and stability enhancements. 1.3.1 06/12/2023 We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience. What’s New: - Added Road Report section for Penske employees - Added new Reason field for “Can’t Resolve” status - Added ability to call without exposing the mobile number - Added new indicator for rental units - Updated login screen to include a call button - Updated “no internet” banner to improve usability while offline - Performance and stability enhancements 1.3.0 05/02/2023 We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience. What’s New: · Capture photos and upload them to Road Calls · New status added: Preparing – which indicates preparing to leave for the breakdown · Rental units now include a “Rental” flag on the Road Call Bug Fixes: · iOS 16 Dynamic Island support · Unread notifications not being marked has been fixed · Performance upgrades to login flow · Usability enhancements 1.2.0 02/09/2023 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release: - Performance and stability enhancements 1.1.3 11/11/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release: - New notification management functionality - Service history design updates - Performance and stability enhancements 1.1.2 10/21/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release: - New notification management functionality - Service history design updates - Performance and stability enhancements 1.1.1 10/19/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release: - Full tablet support - Performance and stability enhancements 1.1.0 07/12/2022
Previous Versions
Here you can find the changelog of Penske Service since it was posted on our website on 2023-09-06 19:37:39.
The latest version is 2.9.0 and it was updated on 2026-10-13 21:58:02. See below the changes in each version.
Penske Service version 2.9.0
Updated At: 2026-10-13
Changes: Version History - Added sub‑unit detail visibility
- Bug Fixes 2.9.0 Jun 9 - New Tire Form to quickly submit details of a failed tire
- Performance and general usability enhancements 2.8.1 Apr 14 What's New
- New Tire Form to quickly submit details of a failed tire
- Performance and general useability enhancements 2.8.0 Jan 29 Thanks for using Penske Service app. We’ve made the following updates to give you the best user experience possible.
• Bug fixes
• Performance and stability enhancements 2.7.1 12/04/2025 Thank you for using Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Introduction of an Activity Log to capture key road call milestones
• Automatic status updates noted in Activity Log
• 'Resolved' status is now called 'Ready to Roll'
• Additional bug fixes and performance enhancements 2.7.0 11/20/2025 Performance enhancements and bug fixes 2.6.1 09/16/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
Technicians are able to filter their assigned locations to hide road calls they don’t need to see
Performance and stability enhancements 2.6.0 08/21/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
- Added vehicle drop location in road call information
- Enabled editing the road call location
- Implemented on-demand refresh of unit location for the latest data
- Performance enhancements and stability enhancements 2.5.0 06/03/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Automatic Arrived Status update for connected units
• Road report visibility for external user groups
• Tire photo requirement for improved service documentation
• “Gone on arrival” added as a new resolution
• Password reset functionality for easier account recovery
• Performance and stability enhancements 2.4.0 02/04/2025 Thank you for using Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Location Finder: Users can now locate affiliated service stations and explore the available amenities and services.
• Performance enhancements
• Bug fixes 2.3.0 12/03/2024 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
- Bug fixes: Users can update the app with unfinished photo uploads in progress. 2.2.1 10/25/2024 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
- Photo Uploads added to App Demo
- Connected Units will now come with GPS coordinates
- Performance enhancements
- Bug fixes 2.2.0 10/22/2024 Thank you for using the Penske Service app. We've made the following updates to give you the best possible user experience. Included in this release:
- New shortcuts
- Performance enhancements
- Bug fixes 2.1.0 08/06/2024 Thank you for using the Penske Service app. We've made the following updates to give you the best possible user experience. Included in this release:
- The app has been redesigned with a central focus on performance and usability
- Performance enhancements
- Bug fixes 2.0.0 06/06/2024 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Updates can now be made to Road Calls while offline which will be synced when back online
- Performance and stability enhancements 1.7.0 01/16/2024 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Performance and stability enhancements 1.6.0 11/02/2023 Thanks for using the Penske Service app. We’ve made the following updates to give you the best experience possible.
• Added ability to pin road calls to the top of the List view
• Bug fixes and Performance Improvements 1.5.0 09/26/2023 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience.
- Penske SSO users now can clock on and off of road calls directly from the app
- Users now can view images uploaded to a road call and remove images from a road call
- Users can now swipe left or right on the list screen to reveal an archive button allowing the user to easily archive items
- Stability and performance enhancements 1.4.0 07/17/2023 Performance and stability enhancements. 1.3.1 06/12/2023 We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.
What’s New:
- Added Road Report section for Penske employees
- Added new Reason field for “Can’t Resolve” status
- Added ability to call without exposing the mobile number
- Added new indicator for rental units
- Updated login screen to include a call button
- Updated “no internet” banner to improve usability while offline
- Performance and stability enhancements 1.3.0 05/02/2023 We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.
What’s New:
· Capture photos and upload them to Road Calls
· New status added: Preparing – which indicates preparing to leave for the breakdown
· Rental units now include a “Rental” flag on the Road Call
Bug Fixes:
· iOS 16 Dynamic Island support
· Unread notifications not being marked has been fixed
· Performance upgrades to login flow
· Usability enhancements 1.2.0 02/09/2023 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Performance and stability enhancements 1.1.3 11/11/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- New notification management functionality
- Service history design updates
- Performance and stability enhancements 1.1.2 10/21/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- New notification management functionality
- Service history design updates
- Performance and stability enhancements 1.1.1 10/19/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Full tablet support
- Performance and stability enhancements 1.1.0 07/12/2022
Penske Service version 2.8.1
Updated At: 2026-06-03
Changes: Version History - New Tire Form to quickly submit details of a failed tire
- Performance and general usability enhancements 2.8.1 Apr 14 What's New
- New Tire Form to quickly submit details of a failed tire
- Performance and general useability enhancements 2.8.0 Jan 29 Thanks for using Penske Service app. We’ve made the following updates to give you the best user experience possible.
• Bug fixes
• Performance and stability enhancements 2.7.1 12/04/2025 Thank you for using Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Introduction of an Activity Log to capture key road call milestones
• Automatic status updates noted in Activity Log
• 'Resolved' status is now called 'Ready to Roll'
• Additional bug fixes and performance enhancements 2.7.0 11/20/2025 Performance enhancements and bug fixes 2.6.1 09/16/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
Technicians are able to filter their assigned locations to hide road calls they don’t need to see
Performance and stability enhancements 2.6.0 08/21/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
- Added vehicle drop location in road call information
- Enabled editing the road call location
- Implemented on-demand refresh of unit location for the latest data
- Performance enhancements and stability enhancements 2.5.0 06/03/2025 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Automatic Arrived Status update for connected units
• Road report visibility for external user groups
• Tire photo requirement for improved service documentation
• “Gone on arrival” added as a new resolution
• Password reset functionality for easier account recovery
• Performance and stability enhancements 2.4.0 02/04/2025 Thank you for using Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Location Finder: Users can now locate affiliated service stations and explore the available amenities and services.
• Performance enhancements
• Bug fixes 2.3.0 12/03/2024 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
- Bug fixes: Users can update the app with unfinished photo uploads in progress. 2.2.1 10/25/2024 Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
- Photo Uploads added to App Demo
- Connected Units will now come with GPS coordinates
- Performance enhancements
- Bug fixes 2.2.0 10/22/2024 Thank you for using the Penske Service app. We've made the following updates to give you the best possible user experience. Included in this release:
- New shortcuts
- Performance enhancements
- Bug fixes 2.1.0 08/06/2024 Thank you for using the Penske Service app. We've made the following updates to give you the best possible user experience. Included in this release:
- The app has been redesigned with a central focus on performance and usability
- Performance enhancements
- Bug fixes 2.0.0 06/06/2024 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Updates can now be made to Road Calls while offline which will be synced when back online
- Performance and stability enhancements 1.7.0 01/16/2024 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Performance and stability enhancements 1.6.0 11/02/2023 Thanks for using the Penske Service app. We’ve made the following updates to give you the best experience possible.
• Added ability to pin road calls to the top of the List view
• Bug fixes and Performance Improvements 1.5.0 09/26/2023 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience.
- Penske SSO users now can clock on and off of road calls directly from the app
- Users now can view images uploaded to a road call and remove images from a road call
- Users can now swipe left or right on the list screen to reveal an archive button allowing the user to easily archive items
- Stability and performance enhancements 1.4.0 07/17/2023 Performance and stability enhancements. 1.3.1 06/12/2023 We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.
What’s New:
- Added Road Report section for Penske employees
- Added new Reason field for “Can’t Resolve” status
- Added ability to call without exposing the mobile number
- Added new indicator for rental units
- Updated login screen to include a call button
- Updated “no internet” banner to improve usability while offline
- Performance and stability enhancements 1.3.0 05/02/2023 We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.
What’s New:
· Capture photos and upload them to Road Calls
· New status added: Preparing – which indicates preparing to leave for the breakdown
· Rental units now include a “Rental” flag on the Road Call
Bug Fixes:
· iOS 16 Dynamic Island support
· Unread notifications not being marked has been fixed
· Performance upgrades to login flow
· Usability enhancements 1.2.0 02/09/2023 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Performance and stability enhancements 1.1.3 11/11/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- New notification management functionality
- Service history design updates
- Performance and stability enhancements 1.1.2 10/21/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- New notification management functionality
- Service history design updates
- Performance and stability enhancements 1.1.1 10/19/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Full tablet support
- Performance and stability enhancements 1.1.0 07/12/2022 Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience:
- Multiple ETAs statuses have been updated to provide better visual accuracy
- Notification’s view has been updated 1.0.3 05/12/2022
Penske Service version 2.8.0
Updated At: 2026-01-29
Changes: What's New
- New Tire Form to quickly submit details of a failed tire
- Performance and general useability enhancements
Penske Service version 2.6.1
Updated At: 2025-09-16
Changes: Sep 16, 2025
Version 2.6.1
Performance enhancements and bug fixes
Penske Service version 2.5.0
Updated At: 2025-06-03
Changes: Jun 3, 2025
Version 2.5.0
Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
- Added vehicle drop location in road call information
- Enabled editing the road call location
- Implemented on-demand refresh of unit location for the latest data
- Performance enhancements and stability enhancements
Penske Service version 2.4.0
Updated At: 2025-02-04
Changes: Feb 4, 2025
Version 2.4.0
Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Automatic Arrived Status update for connected units
• Road report visibility for external user groups
• Tire photo requirement for improved service documentation
• “Gone on arrival” added as a new resolution
• Password reset functionality for easier account recovery
• Performance and stability enhancements
Penske Service version 2.3.0
Updated At: 2024-12-03
Changes: Dec 3, 2024
Version 2.3.0
Thank you for using Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Location Finder: Users can now locate affiliated service stations and explore the available amenities and services.
• Performance enhancements
• Bug fixes
Penske Service version 2.1.0
Updated At: 2024-08-06
Changes: Aug 6, 2024
Version 2.1.0
Thank you for using the Penske Service app. We've made the following updates to give you the best possible user experience. Included in this release:
- New shortcuts
- Performance enhancements
- Bug fixes
Penske Service version 2.0.0
Updated At: 2024-06-06
Changes: Jun 6, 2024
Version 2.0.0
Thank you for using the Penske Service app. We've made the following updates to give you the best possible user experience. Included in this release:
- The app has been redesigned with a central focus on performance and usability
- Performance enhancements
- Bug fixes
Penske Service version 1.7.0
Updated At: 2024-01-16
Changes: Jan 16, 2024
Version 1.7.0
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Updates can now be made to Road Calls while offline which will be synced when back online
- Performance and stability enhancements
Disclaimer
Official App Store Link
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